Real Estate Associates Durham Property Management North Carolina Apartments NC
Durham, NC 27707-2662
Phone: (866) 472-2523
Ratings & Reviews Summary for Real Estate Associates Durham Property Management North Carolina Apartments NC
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User Reviews for Real Estate Associates Durham Property Management North Carolina Apartments NC
11/16/2008 Posted by displeasedrenter
We have had problems too many to list. There is absolutely no customer service whatsoever with this company. My rent is paid on time EVERY MONTH and I get little response to problems and the one time they did show up THEY BILLED ME for a leak that was pre-existing for several months and gave me a different reason why I was billed every time. I sent dozens of emails and was treated like dirt. They even sent the bills for this to the wrong address. They also insisted that we were agreeing to a new lease by paying our rent, no signature required so we are now stuck for another year in despair. Ultimately, please don't rent from these people - you will be very sorry.
Pros: some cheap rentals
Cons: everything else
07/09/2008 Posted by jerdew34
My problems with this company started on day 1! They never inproved and if you want to rent or have rented through this company...you might want to read this! We just recently rented a house from this company and moved out giving our 30 day notice in writing. After cleaning up and moving we ran into the owners of the house who informed us the people who rent the house for them told them we never gave a notice. After that I called and spoke to the man who manages the operation. I explained who I gave the notice to (he told me her name) and what date I gave it to her. He basically told me they didn't have it and I was responsible for paying my ENTIRE $1350 deposit to satisfy it. After more discussion I was told to take my chances in court basically!!!! We paid our rent on time every month, are both professional adults and are old school in the thought that people are honest as a whole. Let me be clear about this....the manager and realestate associattes made a mistake and hid behind the law to protect themselves! Do not expect anything but that if you chose to do buisness with them! It's sad too, b/c the house great.
Pros: Great properties.
Cons: Terrible costumer service. Worst experience of my life!
