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the Triangle Shopping 2007

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Goldworks

201 S Estes Drive
Chapel Hill, NC 27514
Phone: (919) 932-1771
Fax: (919) 682-7788

Ratings & Reviews Summary for Goldworks

What Users are Saying:

  • Short lines
  • Convenient hours
  • Low prices
  • Easy parking
5 Star Rating
 
(16 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Goldworks

5 Star Rating: Highly Recommended

10/03/2008 Posted by mooseraines

Both my wife and I got our wedding rings from Goldworks and we couldn't be happier! It was a wonderful experience to work with the actual goldsmiths who made our rings. Her ring is a beautiful hand-engraved platinum band with small diamonds wrapping around the middle made by Ken. We knew it was perfect the moment we saw it, and it was a pleasure to work with him to have it made to our specifications. I was a little more undecisive, but eventually settled on a very unusual style called mokume that you probably can't find anywhere else around here. The technique involves melding multiple metals and twisting and altering them until they reveal a pattern, and Ted can create an amazing array of patterns. There was an initial miscommunication about my ring that led to the wrong ring being made, but amazingly, Ted remade it in a day (despite being under the weather). When I, the undecisive person that I am, changed my mind on the pattern, Ted made me a third ring right away. The third time was indeed a charm, and the ring is perfect! Everyone in the store was helpful and kind throughout this long process, and were incredibly understanding about having to make 3 rings. Overall, both my wife and I highly recommend going with Goldworks for beautiful, unique jewelry and exceptional personal service!

5 Star Rating: Highly Recommended

09/24/2008 Posted by HappyPA

I had an amazing experience working with Goldworks (Ted specifically) on designing an engagement ring. Ted gave amazing advice and worked with me to obtain the look I was going for...all over email! I live in Philly and was a little concerned about never visiting the shop...but the customer service was amazing, I received photos and updates and all of my questions were answered quickly. The result (when I received the ring in the mail) was incredible. The quality is superb! I would highly recommend Goldworks to anyone who wants a one of a kind piece of jewelry for a special occasion!

Pros: Customer Service, Qualtiy, and Value!

Cons: I don't have more reasons to use them!

2 out of 2 people found this review helpful

5 Star Rating: Highly Recommended

07/05/2008 Posted by dinapezz

I got engaged 1 year ago..... have been searching for the perfect wedding band via on-line and stores ever since. The minute I came across the website... I knew I loved the work. As soon as I walked in the store and spoke to Wren and other staff I knew I would buy my ring and many others to come at goldworks. All off the designers are truly gifted. They are like no other. In a world where good customer service is almost obsolete... their Customer service is superior to everything I've ever encountered. I basically told Wren (owner) what I liked and didn't and said, do your thing. When I picked up my ring it was absolutely perfect. I can't wait to get married so I can hurry up and wear it! If you like one of a kind service and jewelry, go to Goldworks.

Pros: Great jewelry, variety, and customer service

Cons: Nothing

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

06/19/2008 Posted by Laner02

I searched the net for weeks looking for the someone to make our wedding rings. I knew I'd come to the right place when I found the Goldworks site. Everyone I spoke with or emailed was helpful and knowledgeable. Their prices are fair, the materials and workmanship superb, and the artistry well, you won't find anything like their designs anywhere else. We now have two gorgeous, unique rings; one mokume-gane made by Ted and the other, one of Wren's pieces. We were able to do everything over the phone and the internet and I couldn't be happier with the results!

Pros: Lovely custom work delivered ahead of schedule!!

Cons: none

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

06/16/2008 Posted by chandler1

Every time I've walked into Goldworks, I have had an excellent experience. I have interacted with several different staff members, and they have all been incredibly helpful and willing to work with me. It does not have the feeling of a large, impersonal jewelry store, but instead has a much more welcoming atmosphere. They are also excellent at what they do. I now recommend them to everyone I know.

Pros: Interaction with staff, price.

Cons: Quality of service may not be quite as impeccable.

5 Star Rating: Highly Recommended

03/13/2008 Posted by KristinaSteinhagen

I have bought several pieces at Goldworks and highly recommend them. The jewelry pieces are works of art and each piece shows off the creativity and excellence of the artist that made it. It just feels great to wear something that is not only beautiful but also has meaning. The whole experience at Goldworks is pleasant and Wren really takes her time to get to know you and show you their precious art without being pushy. The store is more of a studio and the other art, including pottery and mirrors, really add to the experience. I don't buy meaningful pieces anywhere else.

Pros: Everything about this store is a "Pro"

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

03/06/2008 Posted by Hap10

I had done a lot of shopping around from online to on foot and but when I walked in and was greeted by Erica I felt right at home. Erica had a small selection of very nice diamonds in the range I was looking for. Every one that I looked at was high quality and after previously comparing prices versus internet sites like Blue Nile I found they were very well priced relative to online and much better priced than other local stores. Plus after seeing of variety of stores and seeing diamonds of all sorts of different ratings I can tell you seeing a diamond in person is important. Goldworks is just what one looks for in a jewelery store--knowledgable and very personal service, a wide variety of styles, fair prices and a jeweler who really cares about their clients.

Pros: Great selection, great service and great value

Cons: none

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

02/26/2008 Posted by everybb

My boyfriend proposed marriage to me in May 2007 and presented me with a beautiful diamond - the ring setting itself was simple because he said it was "temporary". He wanted me to meet with Wren at Goldworks and she would design a setting that I would like. Seven months went by before I could arrange the time. I recently met with Wren and we modified one of her previous designs to personalize it for me. I was very impressed with her personal approach and her expertise. Yesterday I picked up the finished ring and it was ABSOLUTELY gorgeous. So beautiful that it brought tears to my eyes. Wren said the design would make the diamond stand out and that is exactly what it does. It's almost like the diamond is speaking , saying "look at me!" One of the best parts about this experience is that my engagement ring is exactly that , it's MY engagement ring! Not just one bought from a store and given to me. It's personal! And, to me, that is very important. I can't wait to return to design MY wedding ring!!! I realize this reveiw is more of the "right brain" style, it isn't always about carats-color-clarity-cut, etc.-personal service is also very important. Yet all those things matter when buying diamonds and believe me my fiance had all those hard questions covered in his original meeting with Goldworks. Which is why his final decision, after doing alot of research, was to buy at Goldworks.

Pros: Service, quality, great designs.

Cons: None

5 Star Rating: Highly Recommended

01/18/2008 Posted by cat15

Goldworks completely changed my perspective and attitude towards the whole engagement ring buying process! Prior to discovering Wren (the owner of Goldworks), I had spent weeks visiting store after store throughout Chapel Hill and the Triangle. Some places were ridiculously overpriced for what they offered. Some acted like used car salesmen, while others flat out lied to me about what they were selling. A friend finally turned me on to Goldworks and, after an initial call, my spirits picked up. Wren worked with me to figure out what's really important in a diamond that fits my specific needs. After sitting with me for over an hour, going over each of the diamonds to help me pick the best of the lot, it turned out that the nicest one was actually the cheapest of the three but, due to how she works, she had no incentive to stick me with the higher price tag. I truly felt like she was my partner in the entire process. So not only did I end up with a beautiful diamond, but I got a better deal than I could have found anywhere else! The next day I brought my fiance in to meet Wren and finish the ring design selection. She made the whole process such a great experience that she's landed a major role in the story of our engagement. The ring turned out beautifully, the diamond was nicer than any I had come across previously, the price was well within my budget, and I ended up finding a jeweler I can trust and enjoy working with. There's no doubt we'll be heading back to Goldworks for our wedding bands. As a side note, her store and display items are breathtaking. The designs are all so elegant and the sapphires and other colored stones have to be seen to be believed. She truly has an eye for picking gems!

Pros: Knowledgeable, friendly service. Great prices. Beautiful work.

Cons: None!

1 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

11/07/2007 Posted by adambianchi

Two different friends recommended Goldworks for their design ability and their willingness to work with unique designs. We worked closely with Ken on our ring designs. He helped us find similar designs on the Internet and then drew out a great design. He worked with the materials and the gems we wanted. Wren created a pair of custom earrings for us and we love the art that went into this piece as well. The other folks at Goldworks helped us with logistics and we had a blast with everybody. I would recommend Goldworks to anybody who is looking for a distinctive piece of jewelry or art.

Pros: quality of finished work, collaboration with jeweler, unique artistry

Cons: None

2 out of 2 people found this review helpful

Editor's Review

Everything here, from the handblown glass vases to the hand-fabricated rings, is a one-of-a-kind.  See the full editorial review.

Insider Tips

The Extras

To see some of their unique pieces, check out their online catalogue and browse to your heart's content.

More Insider Tips

Directory & Services Information for Goldworks

Parking

  • Lot

Hours

  • Mon-Sat 10am-6pm

Payment Types

  • Travelers Check
  • Cash
  • Visa
  • Check
  • Gift Certificate
  • MasterCard

Recognition for Goldworks

2005 Audience Winner - Jewelry

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