Beryl Road Automotive and Collision

10/17/2008 Posted by cavatica

These guys are great! I found them via CitySearch last year, and now they're the first guys I go to when my car is unwell. Their prices are reasonable, their service is excellent, and they give you as many options as they can, no pressure. My Focus is having more problems with its alternator. The guy at Beryl was getting ready to rebuild the thing when I told him I just had it replaced last year. He asked who did the repair, and when I said /they/ did, with a part I bought from AdvanceAutoParts, he immediately said "Oh! You're probably covered under a lifetime warranty!" and promised to call AAP and find out. He could very easily have charged me for a replacement, and I would never have known I'd had an alternative. An honest mechanic! Imagine that!

Pros: Fair pricing, friendly and knowledgeable staff, quick turnaround

Cons: Not open on Sundays, which is a problem when you work full-time; hard to find the first time

10/04/2008 Posted by PheylinCav

I took my car here base on the recommendation of this website and I have to say I couldn't be happier. my 95 Honda Accord's front end was smashed but they got the job done a day earlier than they had estimated and the paint matched perfect. I highly recommend them.

09/18/2008 Posted by prime40

My experience with Beryl Road Automotive & Collision was very pleasant. They delivered as promised. Cherly manages the business in a very professional manner and its all done with a smile. She worked with me and was willing to go the extra mile in helping me control costs and disruption. Beryl Road Auto works on Saturdays which is an added convenience. Kudos to Cheryl and Beryl Road Auto!!

08/01/2008 Posted by grann33

I had a bad front end collision about a month ago. I am on a fixeed income and did not have the means to get the car fixed at the price most shops wanted. A friend reccomended Beryl Road Automotive and Collision. Beryl Road Automotive fixed my car for less than the other estimates I received and got my back on the road in about a week. I don't know what I would have done without their help.

Pros: Low price, Friendly people, Quality workmanship

07/27/2008 Posted by Teracotta

I took my car to this place based on recommendations from this website. It was a bad decision! Besides the painting work that was not great (they did not clean the white residues and did not a good job on sanding), my car became more messy. The body parts were not placed properly either. I should have noticed..their place is messy and dirty, how would you expect them do a clean work on your car? Will never go back to this place.

0 out of 1 people found this review helpful

06/27/2008 Posted by NCrun24297

I passed on a recommendation to a family member about this shop. BIG MISTAKE!! After weeks of frustration and return trips the work is still not satisfactory. I looked at the work and am furious at the quality. It looks terrible. Paint isn't uniform, air bubbles in the paint, texture is off, and it certainly doesn't look at all like the other side of the car. The parts they replaced are also poorly assembled back onto the car. Lesson learned....definitely will not recommend this shop to anyone every again and I will not pass on recommendations before testing them out myself. Live and learn. My experience with other body shops has been much better. This shop can't hold a candle to their competitors.

Cons: Incomplete work, poor quality, aggravating to deal with, estimations are off in terms of time.

06/16/2008 Posted by DScotty27

I worked in the body industry for about 23 years when I was younger. i am too old now and have no equipment to do my own work. When my Buick was in a fender bender a month ago I took it to Beryl Road Automotive and Collisionand received more than I could have paid for. I was able to talk directly to the owner and my estimate was explained to me in detail. I knew what they ere doing to my car and why. I never received that kind of personal service at other body shops. My car was finished on time and looked just like new.

06/05/2008 Posted by CymruBelle

The worst automotive experience of my life. Lazy service, poor workmanship, poor customer service, office was dirty and messy. Not clean. If you value your automobile these are not the people to take it to. I was recommended to the shop by someone I trusted but they will no longer be recommending this shop and neither will I. The work was 6 days later than planned and after having to have the work be redone twice. I took my car eventually as it was still not complete and they said I could bring it back in a few weeks to have the job completed. I wouldn't go to this repair shop to have them touch my car ever again. I am taking it to a competitor to have the job completed. On top of everything......they refused to reduce the bill. I should have judged the book by its cover on this one......filthy with an unorganized interior and exterior.....incompetence at its finest. Oh and to top it all off their credit card machine was broken and I was forced to pay with a check. Come back from the dark ages....no one writes checks anymore bacause they want protection from their credit card companies. These people just can't get it right.

Pros: NONE

Cons: poor work, late, incomplete job, all around BAD

0 out of 1 people found this review helpful

06/03/2008 Posted by LandSurfer22

I have never been more frustrated or disappointed with a body shop. I was recommended to this shop to have a small dent in my side fender and scratch repaired. I called them to inquire on the status of the work at which time they said it was complete and available for pick up. I showed up the next day to pick up my car and it was not yet even painted yet. I came back 3 days later to find the paint job was botched with slightly peeling paint at the seem and divots in the paint job. Poor job. They have one more chance to get it right. I would not recommend this body shop if you value your time and your car. :-| As a follow up: They never got it right after multiple attempts to the garage for repair. I took it to a competitor who stated that it would take a few hundred dollars to repair their work. At least they will get it done right. Should have gone there the first time as it would have saved me weeks of aggravation.

Cons: Poor work, customer service, ttook twice as long as stated

0 out of 1 people found this review helpful

03/27/2008 Posted by gt705

This place is a nice little hidden secret. The owner, Cheryl, is very personable and knowledgeable and will make sure all of your questions are answered. This is a great, old-fashioned, independent business with very good talent that did an excellent re-paint of my Thunderbird. My standards are very high since I do my own detailing work and restore classic cars. The final paint job was very impressive, they had the work finished in only a few days, and the cost was very, very low compared to other area body shops.

Pros: Very responsive, very candid about all the details.

Cons: None.