Mark Andrews, D.D.S., P.A.

10/31/2008 Posted by lgilbert42

I've been going to Dr. Andrews for a while now. He's put five crowns on my teeth. Two were my front teeth which were broken off pretty badly in a childhood accident and had looked ugly for years. Now my smile looks fantastic after going to Dr. Andrews. I think Dr. Andrews feels very strongly that his prices are fair for the quality of work he does. I was skeptical at first, but after the work he's performed, I totally agree with him. He is a perfectionist, has a great eye for aesthetics, and is a very knowledgeable dentist! He and his staff go out of the way to make you as comfortable as possible, both during and after procedures. They also have some pretty flexible payment options and they will work with you! They are in the business of keeping patients for years so they aren't out to burn you one time so you'll never come back. The bottom line is, you are going to get exactly what you pay for. And that is quality work and excellent service with a smile every time. If you just want something done quick and dirty to make your mouth pain go away and don't really mind what the end result looks like, then don't go here! But if your in the market for a nice family dentist that you can build a relationship with and who will make your health and well-being his priority, this is the guy.

Pros: Clean office, nice staff, exceptional dental work

Cons: more expensive compaired to other dentists, but worth it in my opinion

10/08/2008 Posted by IDesign30

I recently went to Dr. Andrews for my first exam and I was very impressed by the staff, office and especially the Doctor. I have never received so much information about my mouth anywhere else. My father recently has had some health complications which has prompted me to be more informed of my own health, and this appointment was very satisfying for me. I have gone to get my teeth cleaned and I don't think I remember having a hygienist anywhere else spend the time with me like she did. Her confidence as well as the staff's in the Doctor felt warm and reassuring, I even had my own mother make an appointment to see Dr. Andrews and if that doesn't tell you anything, I'm not sure what will. I have been more than happy with this office, and have no reason to look elsewhere.

Pros: Warm, Educational, Friendly

09/23/2008 Posted by terralore2

Service was great, staff is incredibly pleasant. But when I went to have a crown put it I was not prepared for the very high price of it! I was never told of any cost beforehand; never even saw an estimate. Sat down in the chair and they politely said that will be $1300. So I explained that I was not expecting this fee and they did not care. I told them I couldn't pay that and proceeded to check out. Then they charged me $60 for them booking me the entire afternoon. Sounds like this dentist is in desparate need of money!! $60 for their screwup (they admitted that they never showed me an estimate). That's crappy customer service!!!!

Pros: Great staff, environment

Cons: Bad customer service, expensive

09/11/2008 Posted by Mooper

I would recommend Dr.A to anyone, anywhere, anytime! I now live in VA but will continue seeing Dr.A for all my dental work. I’ve always had awful dental visits that never made me feel better, despite the cost, discomfort, & time. I had also become used to being in pain pretty much all day, every day. From the first time I called, I knew this would be different. The staff is so nice, accommodating, cooperative, & understanding! After my cleaning, Dr.A explained the situation. My many old, metal fillings had grown weak, allowing bacteria to get underneath. My pain was the result of serious deterioration inside my teeth. He recommended cleaning out/restoring all my molars. I was beyond upset. I was terrified of even basic dental work, & the expense and scope of the work were overwhelming! But over the next 2 years & 7 months, we fixed it all. I have a TERRIBLE gag reflex, so Dr.A used special molds and procedures to make the processes easier for me. He provided medication to help me relax & blankets to keep me warm. When we had a lot of work to do (some visits were 4-5 hours), he worked only on me, with no other clients in the office, so he could concentrate and keep things moving at a good pace. If I needed a break, we’d stop till I was ready again, & he always made sure I felt ZERO pain. He or one of the staff would always call the next day to see how I was, & they spaced out my payments so I wasn’t overwhelmed financially. In the end, I got 16 crowns, several root canals, 2 oral surgeries, & a mouth guard. For the first time in years, my face/jaws don’t hurt! I didn’t think I’d make it, but Dr.A & his staff held my hand (literally!) all the way. I could never thank them enough! And I get compliments on my teeth all the time! His work may cost a little more, but what you get is priceless—the best quality, most reliable, most technologically advanced, best looking, most pleasant dental work possible. You just can’t get any better!

Pros: Understanding, professional, knowledgable, accommodating, friendly!

Cons: A little more expensive, but worth it! You get what you pay for!

09/06/2008 Posted by jasonjplotkin

I went to see Dr. Andrews because one of my back teeth had started to hurt when I chewed. I hadn't been to a dentist or doctor for at least seven years. Dr. Andrews diagnosed and fixed my dental problem with great skill. He discussed with me that I had some risk factors for a heart attack, specifically deep creases in my earlobes, a larger than ideal waistline, and a history of hypertension in my family. Now that I've turned 50, he urged me to see a physician for a complete workup. My doctor found that my bad cholesterol was over 190 and that I had a moderate form of hypertension. Within the last 5 months, I stabilized these conditions with medication, lost 14 pounds, and have started exercising a few times a week. My doctor said that I was on the road to a heart attack, and he was very pleased with where I am now. Dr. Andrews took an interest in not just my teeth, but my total health as well.

Pros: excellent staff, talented doctor, knowledgeble about overall health

Cons: they don't clean adults teeth at the first visit, they do exam and x-rays first

09/05/2008 Posted by my2labs

I went to Dr. Andrews for a consultation on veneers. After a quick exam, he sat up and told me that I had beautifully shaped teeth and he wouldn’t dare cut into them. He referred me to an orthodontist to have them straightened. I had not even considered braces because all I had been told from other dentist was veneers, veneers, veneers. I’m glad I waited. This was about 2 years ago and I have had my braces off for a couple of months and have never been so happy with my smile. Dr. Andrews has made me whitening trays that were very affordable, and now I have MY perfect smile. I have never been so happy to have found such an honest dentist who could have done veneers, but recommend to get braces instead.

Pros: Friendly staff, comfortable office

09/04/2008 Posted by mdcrabs

The Dentist is pushy and expenisve. I would NOT recommend! I took my mouth elsewhere after hearing how much he charged for what needed to be done. My new dentist was shocked when I told him what I was told needed to be done and what the costs would be. Please do yourself a favor and look elsewhere for a Dentist! I went in for a simple filling and walked out with a big bill and a piece of paper saying I needed a lot more expensive work done! No thanks! This dentist is more into cosmetic and would probably do very well in California!

Cons: costly, into cosmetic work, not very willing to fix a simple problem but wants to do much more

09/03/2008 Posted by 5krunner

My experience with this office has been great. I found the staff to be very friendly and competent. . The doctor was very patient in listening to my concerns, and he showed me pictures they took of my teeth in order to explain my needs. The pictures showed my teeth in detail(even some things like cavities and fractures that were not pretty). Dr. Andrews presented what he thought was the best treatment, and when I explained that finances were a concern, he followed with options that broke the treatment up into smaller amounts so that I could begin addressing my most urgent needs. He completed the work with great skill and most importantly, without pain. The thing that really makes me appreciate this office is that they had a financing plan available which took only a few minutes for approval. This financing allowed me to get the best dental work possible in a way that fit my budget. My smile, and overall health, are very important to me and I believe that the beautiful work I had done is something that will last for many years. Old dental work I had previously always trapped food between my teeth and tore dental floss. Dr. Andrews told me that patients could expect much more of dentistry and he delivered the goods. Thanks.

Pros: nice staff, great work, financing made simple

Cons: none

07/27/2008 Posted by wtwilliams

This office gets it! Patients want to be listened to, treated with respect, not hurt, and get great results. Dr. Andrews has fixed a number of my teeth over the past three months, and the results are AWESOME! I am just so happy to have found an office that has taken the time to get to know me. I feel like I am much more then just their next paycheck. The entire staff is very nice and concerned about the satisfaction of their patients. I also believe that Dr. Andrews has skill, empathy, and almost obsessive attention to detail in his quest for near perfection in everything he does. I do not feel that I could be in better hands.

Pros: Highly skilled at cosmetic and complicated restorative work.

Cons: You have to pay more here than some other places, but the work is unsurpassed.

04/09/2008 Posted by jk325

Dr. Andrews has been my dentist for about 3 months now, and I am extremely satisfied with the care that I receive and my over all experience with him and his staff. I do not feel like just a number, I feel like a person when I am there. They are always willing to bend over backwards for me and I appreciate everything they do! Thanks Guys!