Northwoods Animal Hospital
Cary, NC 27513
Phone: (919) 481-2987
Fax: (919) 481-3089
Ratings & Reviews Summary for Northwoods Animal Hospital
What Users are Saying:
- Pets welcome
- Clean
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User Reviews for Northwoods Animal Hospital
10/23/2008 Posted by vulpes
In the last 10 years, I've taken over 20 pets (personal and rescue) to 10 plus hospitals in the Triangle, dependent on location, emergency, and reputation. I will not EVER return to Northwoods. I went 3 years ago with a 14 y.o. cat (arthritic but healthy otherwise), 9 y.o. Collie mix (vet ill informed about nutrition for her...stuck in old school thought of any dry food that says "Senior" will do fine...NO) and 6 y.o. Cocker with full cataract (blind in 1 eye), IVDD, but great skin/ears/no allergies and the memory of their poor service, poorly organized hospital, awful and disrespectful staff, and their shoddy medicine ensures I will discourage anyone I work with, live near, or just meet from going to NAH. Don't communicate well with clients, and did not have a good sense of animal behavior and reaction. Low tech and old ideas. I'm accustomed to experienced assistant staff and reception at other hospitals...here it's obvious they aren't trained to take initiative with clients, don't listen to pet's history, aren't detailed, aren't friendly, aren't confident in their job and passionate about it. Pet care requires emotion, empathy, compassion, awareness and intelligence. They just don't have it here. Go to Bowman AH if you're in Raleigh, Hemlock Bluffs if you're in Cary, or Colony Park AH if you're in Durham :]
Pros: NONE
Cons: Poor medicine, poor service, poor value, Do Not Go Here!
10/24/2007 Posted by missarcane
I am a vet student, and I took my dogs to Northwoods after having a VERY bad experience with another vet (Glenwood Animal Hospital). Northwoods is AAHA accredited, meaning the adhere to and uphold higher standards of animal care than most hospitals in this area. The staff are very compassionate, and they saved the life of one of my dogs. They are up-front with you about what is wrong with your animal and what your options are (unlike other places that only give you one option). They will always follow-up with you and check-up with you about your animal when you take it home, even after just a physical exam and vaccines, and I really value that. Until I become a vet, this is who I will entrust for the care of my animals. My dogs truly love this place, and I cannot put a pricetag on that!
Pros: Caring staff, top-notch medicine, easy to get to, clean office
Cons: I honestly cannot think of any!
